Alcohol Sales Awareness

This course is designed for food retailers who sell alcohol. Alcohol sales are strictly regulated, so associates will occasionally have to refuse a sale to a minor or a person who is intoxicated. Additionally, this course explains the effect alcohol has on behavior, defines blood alcohol content, classifies legal forms of identification and discusses what to do with fake IDs.     Alcohol Sales Awareness Training Topics: The Impact of Alcohol Refusing a Sale Course Duration: 1 hour 15 mins

Loss Prevention I

LOSS PREVENTION I As an employee at a food retailer, it is important that you understand and try to prevent theft, shrink, associate error and other forms of lost profit and product. This is the first course in the Institute's Loss Prevention program. It focuses on general security and training tactics by providing an overview and introduction to the basics of loss prevention. Loss Prevention I Training Topics: Part One - Loss Prevention Basics Part Two - Forms of Theft Part Three - Other Forms of Shrink Course Duration: 3 hours 30 mins

Loss Prevention II

LOSS PREVENTION II Many food retailers focus their attention on promotion, merchandising and category management but ignore the important subject of loss prevention. Theft and lost product can have a detrimental effect on store profit, yet many stores do not provide resources to help solve loss prevention issues. This course is the second in the Institute's Loss Prevention program. It focuses on managerial loss prevention concerns, helping you provide solutions to control loss and increase your store's bottom line. Loss Prevention II Training Topics: Part One - Forms of Theft Part Two - Security, Training and Planning Course Duration: 2 hours 


RECEIVING Typical small- and large-format food retailers receive approximately 1,100 and 12,000 direct service deliveries, respectively, each year. This, in addition to wholesaler deliveries, means that the receiving aspect of an operation can occupy a valuable amount time, labor and resources. In this course, you will learn the basics of food retail receiving, as well as some of the best receiving practices and procedures currently being used in the market today. Topics in this course include DSD and wholesaler deliveries, the job responsibilities of receivers, check-in procedures and shrink reduction. Receiving Training Topics: Types of Deliveries Best Practices Course Duration: 1 hour 45 mins

Supermarket Finance

SUPERMARKET FINANCE This course serves as an introduction to financial statements and the numbers found in those statements. Financial statement numbers are important, because they indicate your store's financial health. Even a small change in operations can make a difference in your store's profit. This course will familiarize you with the basics of the income statement and balance sheet, as well as important calculations and ratios. Supermarket Finance Training Topics: Financial Statements Balance Sheets Turnover and Shrink Course Duration: 2 hours 

Tobacco Sales Awareness

Tobacco products are addictive and have many serious and detrimental effects on health. For this reason, the sale of tobacco products is strictly regulated, and there are laws prohibiting tobacco sales to minors. As a tobacco sales associate, it is your responsibility to understand the consequences of tobacco use, so you can better implement tobacco laws. Ensure that your store stays in compliance by checking identification and, if necessary, refusing a tobacco sale.     Tobacco Sales Awareness topics: Health Effects U.S. Laws Consumers Course Duration: 1 hour 45 mins

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