management_best_practices“Getting to Great,” a Coca-Cola Retailing Research Council study, offers an entirely fresh look at great store performance, one that goes well beyond the traditional bottom line.

In this course you will study “Getting to Great” and see how three factors—store sales versus sales potential, customer loyalty and employee loyalty—combine to set great-performing stores apart from those that only produce a solid profit. You will also learn about the four management practices that are always applied in great-performing stores but may be uncommon or non-existent in lesser-performing stores. Whether you operate one store or 100, the lessons learned in this course will help improve store performance.



Management Best Practices Training Topics:

  • Defining Great Performance
  • Manager Mindset
  • Four Key Management Practices

Course Duration: 1 hour 30 mins