convenience_store_customer_serviceThe consumer is the most important person in the convenience store; if a consumer is unsatisfied, he or she may choose to shop at a competitor or different retail store format, such as a supermarket with a fuel center. However, if convenience store associates give consumers extraordinary and friendly service, the consumer will most likely return to the store in the future.

As a convenience store sales associate, you have a responsibility to provide friendly, efficient and professional service to each and every consumer who enters your store.



Convenience Store Customer Service Training Topics:

  • Communication
  • Difficult Situations
  • Professionalism

Course Duration: 1 hour 30 mins