This course was developed by Niemann Foods Inc. to train associates on the Lock Out/ Tag Out procedures.  Make sure you also know your store’s Lock Out/ Tag Out procedures. We will be developing a full online course soon. Duration: 15m

Sexual Harassment – Employees

Awareness of sexual harassment in the workplace has increased rapidly in recent years, and retailers must communicate to every associate that sexual harassment will not be tolerated within their stores. This is accomplished by implementing a sexual harassment program that ensures all associates understand and comply with the standards of Title VII of the Civil Rights Act of 1964. In this course, you will learn the meaning of the term “sexual harassment,” differentiate between the classification of different kinds of sexual harassment and view examples of preventative measures. Course Duration: 1 hour

Sexual Harassment – Supervisors

A prompt and effective response to a complaint can limit or entirely eliminate an employer’s liability in a discrimination, harassment, or retaliation lawsuit, it is imperative that employers implement an effective mechanism to investigate and resolve workplace complaints. Course Duration: 35 min

Bloodborne Pathogens

Accidents can happen in the workplace and it’s important to be prepared. This course will help you prepare for accidents that may cause bloodborne pathogens to contaminate surfaces, equipment, or you.     Course Duration: 30 min

Supplemental Nutrition Assistance Program (SNAP) Training

As an authorized SNAP retailer, USDA expects all firms to be able to demonstrate that they maintain an established operational compliance policy and program to prevent SNAP violations from occurring. Training is required for new owners AND new employees within 30 days of employment. USDA FNS also requires refresher training to be conducted once a year. Should a SNAP violation occur, it’s very important that the retailer can show documentation of the training for both new employees and the annual refresher training. Course Duration: 25 min

Minnesota WIC Cashier

Looking for a new resource to help train your cashiers? The Accepting WIC Vouchers module is interactive and will help teach cashiers what they need to know about WIC, including how to tell if foods are WIC allowed, how to transact WIC vouchers, and how to provide excellent customer service to WIC customers.   Duration: 25 minutes

Tobacco Sales Awareness – California

Tobacco products are addictive and have many serious and detrimental effects on health.  For this reason, the sale of tobacco products is strictly regulated, and there are laws prohibiting tobacco sales to minors. As a tobacco sales associate in the state of California, it is your responsibility to understand the consequences of tobacco use, so you can better implement tobacco laws.  Ensure that your store stays in compliance by checking identification and, if necessary, refusing a tobacco sale     Effective June 9, 2016, the state of California prohibits the sale of tobacco products to individuals under the age of 21. Military personnel are exempt from this law and can still purchase tobacco products at the age of 18 and older. The Institute has created a course to meet the new California law. Please visit our catalog to take this course. Duration: 1 hour 45 minutes

Selling Wine

SELLING WINE Our Selling Wine course has been developed to prepare you to sell wine to your customers in the store. In this course, you will learn such topics as how to display, sample and sell a customer a bottle of wine. Course Duration: 30 minutes

Wine Basics

WINE BASICS   Our Wine Basics course is an introductory course all about wine. Topics such as how wine is made, label characteristics, varieties and storage and handling should provide students with the knowledge they need to inform consumers all about the basics of wine. Course Duration: 20 minutes

Alcohol Sales Awareness

This course is designed for food retailers who sell alcohol. Alcohol sales are strictly regulated, so associates will occasionally have to refuse a sale to a minor or a person who is intoxicated. Additionally, this course explains the effect alcohol has on behavior, defines blood alcohol content, classifies legal forms of identification and discusses what to do with fake IDs.     Alcohol Sales Awareness Training Topics: The Impact of Alcohol Refusing a Sale Course Duration: 1 hour 15 mins

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