Independent Grocers:
The Future of Employee Training is Here
About Us
As the voice of the independent, the National Grocers Association has provided education and learning options for our members through our wide array of collection of educational conferences, events and research for over 29 years. As we look to the future, and continue to build on these offerings finding ways to make them more accessible to our retail members nationwide, we are proud to present a new, convenient learning resource for you and your employees: The N.G.A. Online Training and Education Center.
The N.G.A. Online Training and Education Center is a people development organization supported by The Coca-Cola Company. As an educational organization, it serves more than 40 companies with blended training programs that include 175+ industry-specific online courses divided into nine different libraries. The N.G.A. Online Training and Education Center also provides retailers and associations with their own branded online corporate universities.
Courses
What Makes The N.G.A. Online Training and Education Center Unique?
Access the Institute’s online training
classes on our Go.Learn App.
New Courses
Stocking – Proper Lifting
Due to frequent and repetitive lifting, associates like grocery stockers can injure themselves by incorrectly picking up heavy boxes and crates. Lifting improperly is the largest single cause of back pain and injury. In this course, you will learn how to safeguard your work area and how to use proper lifting techniques.
Seafood Sustainability
When customers are searching for sustainable seafood options, they may ask you questions about where the product comes from, how it was raised and the benefits of buying sustainable seafood products. They may also ask about freshness and quality, have ethical concerns and ask about labels. This course will prepare you to explain what seafood sustainability means and to answer your customer’s questions.
Cashier 5 – Process Payment: Mobile Wallet
Another payment option, which offers customers a fast, simple way to pay for their purchases, is known as a mobile wallet. Once requirements are met, on both the mobile device and the POS, mobile wallets can offer several advantages over other payment types. Because of this, mobile wallets are becoming increasingly popular. In this course, you’ll learn the technical requirements for completing a mobile payment, as well as the steps involved for processing a payment using this technology.