Independent Grocers: The Future of Employee Training is Here

As the voice of the independent, the National Grocers Association has provided education and learning options for our members through our wide array of collection of educational conferences, events and research for over 29 years. As we look to the future, and continue to build on these offerings finding ways to make them more accessible to our retail members nationwide, we are proud to present a new, convenient learning resource for you and your employees: The N.G.A. Online Training and Education Center.

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About Us

The N.G.A. Online Training and Education Center is a people development organization supported by The Coca-Cola Company. As an educational organization, it serves more than 40 companies with blended training programs that include 170+ industry-specific online courses divided into nine different libraries. The N.G.A. Online Training and Education Center also provides retailers and associations with their own branded online corporate universities.

What Makes The N.G.A. Online Training and Education Center Unique?

Access the Institute’s online training classes on our Go.Learn App.

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New Courses

Deli Clerk 5 – Product Display and Storage

The deli department sells a variety of deli meats and cheeses, as well as pre-made entrees, sides and salads. The products are displayed for sale, and served either hot or cold, as intended, within full and self-service cases. In this course, you’ll learn the proper way to display the products.

Deli Clerk 6 – Opening Procedures 

Every morning, you’ll need to complete specific tasks to get the deli department “customer ready”. You’ll begin by making sure the department is well-lit. If the overhead lights are off, turn them on. Next, you’ll focus your attention on the deli case and then any hot or cold food bars. In this course, you’ll learn the procedures for opening the deli case and food bar.

Deli Clerk 7 – Day Procedures

Throughout the day, you’ll need to keep the hot and cold foods within the deli case and food bars, appearing fresh, attractive, and well-stocked. In this course, you’ll learn the daily procedures which will help you maintain those foods, as well as the proper way to fill a customer’s order at the deli case.