Independent Grocers: The Future of Employee Training is Here
As the voice of the independent, the National Grocers Association has provided education and learning options for our members through our wide array of collection of educational conferences, events and research for over 29 years. As we look to the future, and continue to build on these offerings finding ways to make them more accessible to our retail members nationwide, we are proud to present a new, convenient learning resource for you and your employees: The N.G.A. Online Training and Education Center.
About Us
The N.G.A. Online Training and Education Center is a people development organization supported by The Coca-Cola Company. As an educational organization, it serves more than 40 companies with blended training programs that include 150+ industry-specific online courses divided into nine different libraries. The N.G.A. Online Training and Education Center also provides retailers and associations with their own branded online corporate universities.
What Makes The N.G.A. Online Training and Education Center Unique?
Deli Clerk 1 – Food Slicer
The food slicer is one of the most recognized pieces of equipment in the deli department. Not surprising, as deli clerks use it throughout their shift to fill customer orders. However, to use any piece of equipment safely, you must familiarize yourself with it and how to use it. In this course, you’ll learn about a food slicer — specifically its components and the proper way to operate and clean one.
Deli Clerk 2 – Equipment
In the deli department, you will use many different types of equipment to prep, cook and hold prepared foods. Some of this equipment is easy to use, while some may require special attention. Always follow your store’s policy when handling and operating equipment. In this course, you’ll learn about commonly used equipment and the purpose it serves within the deli department.
Deli Clerk 3 – Display Cases
Display cases, located within your store’s deli area, showcase a wide array of cold or hot products. Cases may be either full-service, requiring the assistance of a trained associate to fill a customer’s order, or self-service, allowing the customer to pick and choose from the products available. In this course, you’ll learn about full and self-service cases, and how they keep displayed food safe for consumption.