Independent Grocers:

The Future of Employee Training is Here

About Us

As the voice of the independent, the National Grocers Association has provided education and learning options for our members through our wide array of collection of educational conferences, events and research for over 29 years. As we look to the future, and continue to build on these offerings finding ways to make them more accessible to our retail members nationwide, we are proud to present a new, convenient learning resource for you and your employees: The N.G.A. Online Training and Education Center.

The N.G.A. Online Training and Education Center is a people development organization supported by The Coca-Cola Company. As an educational organization, it serves more than 40 companies with blended training programs that include 175+ industry-specific online courses divided into nine different libraries. The N.G.A. Online Training and Education Center also provides retailers and associations with their own branded online corporate universities.

Strawberries on a white background

Bellpeppers on a white table

Download Course Catalog


Our libraries are a continually expanding selection of online certification courses specialized in the core aspects of the supermarket and food retail industry. Our courses are developed in conjunction with industry experts, affiliate faculty and staff to meet the needs of retailers worldwide.
Download Course Catalog

What Makes The N.G.A. Online Training and Education Center Unique?

Access the Institute’s online training
classes on our Go.Learn App.

More Information Here

Mobile Phone showcasing Go.Learn App


Produce Clerk 1 – Job Overview

As an integral part of the supermarket team, produce clerks must know the proper procedure for a wide range of situations and subjects. They properly identify, stock, rotate and merchandise fruits and vegetables as well as provide customer service.

As a produce clerk, it is vital that you develop your skills and knowledge in all of these areas in order to enhance your store’s image, contribute to daily operations and better serve your customers.

Meat – Tenderizer

Tenderizers are ideal for butcher shops, grocery stores, and supermarkets that carry and sell a lot of meat products. You may use a meat tenderizer in the meat department of your store throughout your shift to fill customer orders for tenderized meat like steak for fajitas or pork for stir-fry dishes. The tenderizer can be a valuable piece of equipment to improve product and as a result, profits in the meat department. You’ll want to familiarize yourself with this piece of equipment and how to use it safely. This course will teach you about meat tenderizers, including their parts and how to use and clean them properly.

Cashier – WIC Overview: EBT Process at End

The WIC EBT card is an electronic benefits card, issued to participants, for purchasing WIC foods. As a cashier, you must be familiar with your store’s procedure for completing a transaction with a WIC EBT card. Since this process varies from store to store, you’ll guide your customers through the process.

This course will introduce you to WIC EBT cards. You’ll also learn how to process a WIC transaction with an EBT card, required at the end of the transaction.