Independent Grocers:
The Future of Employee Training is Here
About Us
As the voice of the independent, the National Grocers Association has provided education and learning options for our members through our wide array of collection of educational conferences, events and research for over 29 years. As we look to the future, and continue to build on these offerings finding ways to make them more accessible to our retail members nationwide, we are proud to present a new, convenient learning resource for you and your employees: The N.G.A. Online Training and Education Center.
The N.G.A. Online Training and Education Center is a people development organization supported by The Coca-Cola Company. As an educational organization, it serves more than 40 companies with blended training programs that include 175+ industry-specific online courses divided into nine different libraries. The N.G.A. Online Training and Education Center also provides retailers and associations with their own branded online corporate universities.
Courses
What Makes The N.G.A. Online Training and Education Center Unique?
Meat – Grinder
The meat grinder is one of the most recognized pieces of equipment in the meat department of your store. As a meat clerk, you may use it throughout your shift to fill customer orders for ground meat. Ground meat is one of the top sold products in the meat department. Therefore, you’ll want to familiarize yourself with this piece of equipment and how to use it safely. In this course, you’ll learn about the meat grinder – specifically its parts and the proper way to operate and clean one.
Cashier – WIC Overview 4: WIC Checks
As a cashier working in an authorized WIC store, you play an important role in helping WIC participants redeem their WIC checks. By carefully reviewing each check, you can ensure WIC participants purchase authorized WIC food, as prescribed within their benefits. And, when you follow WIC regulations accurately, your store is more likely to be reimbursed by the WIC program. In fact, your individual effort, while processing each WIC check, helps your store remain profitable while retaining their compliance within the WIC program.
Meat 5 – Product Knowledge – Lamb
It is important to have the most up-to-date knowledge of the products while working in the meat department. Many customers come to the store already prepared with the product information they need, so it is important that you are well trained to answer their questions. Knowing more about the items in the meat department helps develop customer loyalty and makes a positive, lasting impression. In this course, we’re going to learn about primal and subprimal lamb cuts. You will be able to explain how to cook and prepare lamb and how to describe the location of anatomy in meat cuts of lamb.